Yes. Privacy policies are extremely important requirements for websites of retail businesses. The Federal Trade Commission (FTC) regulates data protection for consumers within the United States. A number of laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) require websites that collect personal information from users to have privacy policies. While Florida does not have a specific law that requires websites to have privacy policies, a multitude of states and countries have privacy laws that apply to consumers of those locations, regardless of where the website and store is based. Additionally, under the CCPA, websites that collect personal user data from California residents must present users the option to request a copy or the deletion of their data.
Do you need terms and conditions?
Terms and conditions are not technically required, but they are mandatory disclosures that apply to transactions. For example, the Uniform Commercial Code requires written disclaimers of warranties. The Children’s On-Line Privacy Protections Act requires disclosures for websites that collect information about children under thirteen. Additionally, terms and conditions are highly recommended in order for a retailer to include provisions concerning liability, warranties, and terms regarding delivery and returns.
Do you need to be ADA Compliant?
Yes. The U.S. Department of Justice has stated that the ADA’s Title III requirement that “goods, services, facilities, privileges, advantages, or accommodations” offered by places of public accommodation be equally accessible to those with disabilities extends to websites. Businesses should follow the Web Content Accessibility Guidelines (WCAG 2.1) and make efforts to develop an accessibility policy to avoid potential Title III liability.
Do you need a registered trademark?
Registered trademarks offer a multitude of advantages and protections. Websites for retail businesses should have registered trademarks to protect their intellectual assets, branding and products. Registered trademarks are also crucial for liability purposes to ensure that your business is not infringing on the property of other businesses.
Do you need a registered copyright of the content?
Copyrights are not technically required, but they are necessary to protect a website against copyright infringement in which another business copies your content. Websites needs to ensure that also comply with copyright laws in not reusing someone else’s content. Each piece of content on a website can be copyrighted.