Instagram’s community guidelines encompass a wide range of issues from respecting intellectual property rights, not sharing images containing pornography or other certain types of nudity, fostering meaningful and genuine interactions, and respecting other users of the social media platform. One notable guideline is simply stated as “follow the law.” Under this umbrella are examples such as not using the platform to show support for terrorism, organized, crime, or hate groups; offering sexual services; and buying and selling controlled goods such as firearms, tobacco, or alcohol.
While these all seem like reasonable guidelines, it is not uncommon for users’ accounts to be disabled without any indication as to why that action was taken. What should you do when your account has been disabled for no apparent reason? Your first step should be filing an appeal with Instagram.
Instagram released a new appeals process in 2020 as part of Safer Internet Day on February 21. Under the new process, users whose accounts have been disabled and have received a notification that their account will be deleted in 30 days, can file an appeal within the 30 days to have the decision to disable and delete that user’s account reviewed. This can be done by attempting to login to the platform and selecting “Request Review” when prompted.
Unfortunately EPGD Business Law cannot reactivate your Instagram account. Please reach out to Instagram directly.
thanks for this interesting article ! I have had my account disabled by Instagram for 2 weeks now and although I wrote multiple times to appeal the decision, I still haven’t heard back from them. I try every day to write to them but there is no support. What can I do since losing all my memories since 2013 and contacts isn’t an option? Can I open a legal case for them so they can at least tell me what was wrong with my account or activity and try to reinstate it ?
Hi Antoine, we are sorry to hear about your frustration. To discuss this further, kindly call our office at (786) 837-6787 to schedule a complimentary consultation. We are at your convenience.
My account was disabled for 30 days in June 2021. I have appealed and written multiple emails, an yet I haven’t heard back from anyone! Is there anyway to legally file a complaint or case against this? I would like to know what I said wrong and why it was wrong, being as though my comment was not bullying or hurtful or harmful in anyway. What I stated was a right. Why can’t I get in contact with anyone!? I have so many memories on my IG and the fact that I cannot access my photos or saved memories/story post is devastating. Help!
Hi Kiera, we sympathize with your situation. To discuss this further, please call our office at (786) 837-6787 to schedule a complimentary consultation. We are at your convenience.
I’m going through the exact same thing. It’s been 3 months for me an still no reply’s. I’ve appealed a few times and even sent out multiples emails and nothing, nadda! No reply’s nothing. I have no clue what to do but I’m interested in legally pursuing this!
Been fighting my case for about 4-5 months now my instagram account had been disabled since April 27th 2021 someone wrong reported me with the intention to purposely ruin me I’ve had instagram for years now about 2016 and never had such a thing happen b4, I didn’t think this process would be so exhausting I’ve done everything in my power to get my account back send apoeal forms coded emails to internal team, talk to representatives at Facebook over phone thru Facebook concierge phone service but nothing has help reactivate my account, I haven’t gotten word about my account but I’ve been very patient and starting to lose hope it may not a obtainable anymore, anyone dealing with this situation i feel for you for i also have Lost contact with family members and close friends that like who I love the most, tons of memories and content lost that I’ve put together over the years, if anyone sees this reach out to me @2253234204 new instagram Tlandry99 please help
Hi Thomas, we are sorry to hear about your ongoing frustration. To discuss this further, please call our office at (786) 837-6787 to schedule a complimentary consultation. We are at your convenience.
Hi my name is Natasha Howell and my instagram account @natty.ann_ has been disabled with no explanation i am so lost and confused and i need your help my instagram is my livelihood and it helps me from depression and now i am very sad it also helps my online business and now everything is slow because my account has been disabled. i promise you i did not violate any instagram terms please to look into my instagram and get it back please I really need my account back I can verify that it is my account please respond and help me please. thank you
Hi Natasha, we are sorry to hear about your frustration. To discuss this further, please call our office at (786) 837-6787 to schedule a complimentary consultation. We are at your convenience.
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